Fractional COO & Operations Consulting

More than a
consultant—
we join
your team.

Customized, long-term operations support for med spas, dermatology practices, and aesthetics clinics. From strategy to execution, we implement the systems your practice needs to run efficiently and scale.

Professional business consulting
Fortune 500
Executive Experience
Nationwide
Clients Served
4 Core
Service Areas

What We Do

What is a Fractional COO?

Fractional Chief Operating Officers are experienced executives who partner with practices at every stage of growth—part-time, with Fortune 500 expertise tailored to your goals.

Some practices need a strategic financial mind. Others need a steady operational hand for hiring, KPI tracking, or technology rollout. Many need both. Visional adapts to what your practice needs most.

We become an integrated part of your team while you maintain full ownership and creative control.

Start the Conversation
Growth Strategy
Develop revenue targets through market expansion, service line growth, and strategic partnerships.
Daily Operations
Payroll, KPI tracking, hiring, employee management, and routine administrative oversight.
Project Support
Technology implementation, SOP development, compliance audits, and special initiatives.

What We Offer

Our Services

Four specialized service areas designed to address the most pressing operational challenges facing aesthetics and dermatology practices today.

01
Fractional COO Support

Ongoing executive operations leadership for med spas and aesthetics practices. Monthly retainer engagement with full strategic and operational integration.

02
Monthly Support Packages

Structured recurring support plans tailored to your practice's size, complexity, and growth stage. From basic operational oversight to full COO-level management.

03
Start-Up Consulting

Launch your aesthetics or wellness clinic with the right operational foundation. Systems, staffing, compliance, and go-to-market strategy from day one.

04
Preauthorization Services

Insurance prior authorization management, Biologics Bridge Program support, and proactive prescription renewal for dermatology practices. We take the full administrative load off your team.

New Service

Preauthorization Services

Stop Losing Patients to Insurance Delays.

Dermatology practices routinely lose patients—and revenue—because prior authorization processes are time-consuming, complex, and take clinical staff away from patient care.

Visional manages the entire preauthorization workflow on your behalf. We navigate payer requirements, submit documentation, follow up on pending auths, and handle appeals—so your front desk and clinical team can stay focused on what they do best.

Whether you need support for a high-volume service line or comprehensive coverage across your practice, our preauth team integrates seamlessly with your existing workflows.

What We Handle For You

Prior Authorization Submission & Follow-Up

Full payer submissions, status tracking, and proactive escalation to keep approvals moving.

Denial Management & Appeals

Detailed appeal filing to recover denied authorizations and reduce future denial rates.

Biologics Bridge Program Support

We coordinate manufacturer bridge programs to ensure patients on biologics never face a gap in treatment while their authorization is pending.

Proactive Prescription Renewal

We monitor upcoming authorization expirations and initiate renewals proactively — before the insurance company comes looking, and before your patients experience a lapse in care.

Insurance Navigation & Payer Expertise

Deep knowledge of dermatology-specific payer requirements across all major insurers.

Learn More About Preauth Services
1 in 4
Patients abandon care due to prior authorization delays, according to AMA physician surveys.
16 hrs
Average weekly staff time spent on prior authorizations per practice—time that could be spent with patients.
93%
Of physicians report delays in patient care tied to prior auth requirements (AMA, 2023).

Our Team

The People Behind Visional

Jackie Van Dril, MBA, Founder & Fractional COO
Jackie Van Dril, MBA
Founder & Fractional COO

Jackie brings Fortune 500 operational leadership to aesthetics and wellness practices nationwide, helping owners scale without losing what makes their practice special.

Emily Hornak PA-C, Preauthorization Services Lead
Emily Hornak, PA-C
Preauthorization Services Lead

Emily is a certified Physician Assistant with deep experience navigating payer systems and insurance workflows for dermatology practices. She leads Visional's preauthorization division, ensuring practices recover lost revenue and reduce patient abandonment due to auth delays.

Client Testimonials

What Our Clients Are Saying

"Before working with Jaclyn at Visional, I wasn't clear on how to plan for the future of my medical spa. I had big goals but lacked the structure, strategy, and operational foundation to get there. Jaclyn provided me with the resources, clarity, and expert guidance to understand exactly what I was missing — from my business plan and growth strategy to operations, policies, and procedures, and so much more."

Adriane Ritchie, LE, PSC, CLT · Owner, Advanced Aesthetics Medical Spa · Overland Park, KS

"We were drowning in administrative work. Within two months of working with Visional, our systems were streamlined and my team actually had time to focus on clients."

Aesthetics Practice Owner · Nationwide

"Having fractional COO support gave us the strategic clarity to expand to a second location. I couldn't have done it without this level of operational guidance."

Wellness Clinic Founder

Common Questions

Frequently
Asked

Have more questions? We'd love to connect.

Book a Free Call
Where do we begin?
Schedule a free consultation call so we can understand your individual practice needs and determine whether a fractional COO engagement—or one of our specialized service offerings—is the right fit for where you are today.
What will Visional do for my practice?
It depends on your goals. Visional offers four service areas: (1) Fractional COO & Monthly Support—ongoing strategic and operational leadership; (2) Growth Strategy—revenue target development through market expansion and partnerships; (3) Project Support—technology implementation, SOP development, and special initiatives; (4) Preauthorization Services—insurance prior auth management for dermatology practices.
How long does an engagement last?
Visional is designed for long-term partnership. After your one-month trial, most clients move to an annual contract. We become deeply integrated into your practice, so the engagement is structured to grow with you.
Do you work with practices outside of Chicago?
Yes—Visional serves practices nationwide. We work remotely and can adapt to your communication preferences, whether that's weekly check-ins, project-based collaboration, or fully integrated daily support.
How does the Preauthorization Service work?
Our team integrates with your existing EHR and front-desk workflow to manage the full prior auth process—submission, follow-up, and appeals—on your behalf. We handle payer communication so your clinical and administrative staff can stay focused on patient care.

Insights & Resources

From the Visional Blog

Operational insights, growth strategies, and industry perspectives for med spa and aesthetics practice owners.

Preauthorization · HealthcareMay 25, 2026

Why Are Prior Authorizations Increasing in Healthcare?

Prior authorizations are becoming more common across every specialty. Here's why insurance requirements keep expanding — and what practices can do to manage the growing administrative burden.

Read Article →
Preauthorization · DermatologyMay 25, 2026

What Happens If a Prior Authorization Gets Denied?

A prior authorization denial doesn't mean the end of the road. Many denials can be overturned with the right follow-up, documentation, and appeals process. Here's what practices need to know.

Read Article →
Preauthorization · TechnologyMay 25, 2026

Why Can't AI Completely Take Over Prior Authorizations?

AI can improve parts of the prior authorization process — but it cannot fully replace human expertise, clinical judgment, and insurance navigation. Here's why the human element still matters.

Read Article →
View All 17 Articles

Get Started

Ready to Build a Better Practice?

Schedule a free consultation. We'll discuss your practice's specific needs and whether Visional is the right partner for where you want to go.

Book Your Free Consultation
Email
jvandril@visionalcoo.com
Phone
(267) 825-6601
Location
Chicago, IL · Nationwide